Adding or Editing Call Flow Metadata When creating and editing flows you can set default metadata to be persisted down to all calls made to that flow. Think of this as a way to attach default information about a call flow that you normally can’t collect very easily without changing forms, or without asking for […]
Text a keyword to initiate a phone call from Revere Calling This is a short tutorial on how to use our external service to start a Revere Calling flow from a KEYWORD or any mobile flow. Microservice URL Structure.
https://5qnsf9t0fe.execute-api.us-east-1.amazonaws.com/latest/?phone=$msisdn&campaign_line=<some campaign line here in E.164>
Where <some campaign line here in E.164> is a revere calling campaign number. For example if the […]
Q. What qualifies a high volume call? A. Any call flow that is expected to process more than phone call per second. If you are expecting a call flow to handle more than 1 phone call either by a click to call form, or inbound phone call that qualifies as a high volume phone call. Before setting […]
Flows Flows are the core of Revere Calling; these are the programmed steps that every call goes through. Each step in a flow is called a capsule; every capsule carries out one piece of the action. We’ll detail those below, but there are a few other parts to a flow worth taking a look at: […]
Numbers In this tab, you can designate hotline numbers for your account, and assign them to call flows.
Dashboard The dashboard shows your most recent activity, both in terms of hotline numbers and call flows. This is just a first-glance overview; check out Reporting for more detailed information.
Revere Calling is our system for creating and operating Interactive Voice Response. While it’s most commonly used with our legislative calling campaigns and DrunkDialCongress.com, the system allows for much more complex and flexible calling campaigns. Concepts Revere Calling works by linking a hotline number assigned to your account with a call flow, which dictates the […]