Here you’ll learn how to create and save a custom RevMsg branded email signature. These instructions will guide you on how to save the generated signature to your RevMsg gmail account. There is also documentation in this article about using raw HTML in email clients such as Apple Mail, Thunderbird, AirMail and so on. If […]
Category: How-to
Using Revere Mobile in EveryAction 8 and Online Actions
What do I need to use this ? First ensure you have talked with our client services team to give you a Revolution Messaging API KEY. This is a key that is specific for EveryAction 8. Ensure that you have the Revere Mobile integration enabled for your instance of EveryAction 8. You can do this […]
Using a Keyword to initiate a Calling Action
This article outlines how to initiate a calling flow by texting a keyword into a shortcode. Requirements: Revere Calling enabled Revere Mobile enabled Calling flow with active hotline Mobile flow with double opt in Triggering a calling flow utilizes a microservice, a piece of software that ties two services together. In this case, Revere Mobile and […]
Setting Up an RSVP Keyword
A common use of mobile messaging is to provide a keyword that subscribers and supporters can use to RSVP to an event, or a specific group within an existing mobile list (for example, volunteers, or members with a specific employer). Let’s say we want to have supporters text AUGUST to RSVP to our August 1 […]
Working With Advertising Pixels
Overview Nearly all RevMsg web projects come with an advertising buy. Advertising buys are handled by RevMsg’s advertising team (RAD). The goal of this article is to help establish a smooth process and exchange of information between the Tech Team and RAD. The amount of work that needs to happen to make sure all pixels […]
Vagrant Basics
Introduction Vagrant is software for managing virtual machines on your computer. You can use these virtual machines to run applications in their own self-contained environment, with their own operating system and other dependencies running. A Vagrant box is configured by a Vagrantfile found in the project root. This project root folder is shared (or ‘synced’) […]
NBC ShareKindness Documentation
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Enable “Click to Play” for Adobe Flash
Adobe Flash is a widely used plugin for you browser that allows it to play video and run content on sites that use it. While it is widely in use, it is a resource intensive process that will drain your battery. It also is exploitable and can be used to hack into your computer. This […]
Creating an Upload Ticket (RM Staff Only)
Every upload must be documented in a support ticket, whether you complete the upload yourself or request an upload. Uploads will be completed as soon as possible but within 24 hours of receiving the properly-formatted file and required information. Start your ticket by forwarding any email thread with the client to vip@revolutionmessaging.com Subject line should include “#upload#” if […]
Submitting a Ticket: Best Practices
Submitting a Ticket: Best Practices The following are things that should be considered when filing a support ticket to vip@revolutionmessaging.com or support@revolutionmessaging.com. These don’t have to be in a particular order and not all of them will apply to every submission. What were you trying to do? What was supposed to happen vs what actually happened? […]