Lists: Creating, Managing and Exporting

Lists are a collection of subscribers who have opted in to receive messages from a program on Revere Mobile. Create a New List Prior to adding subscribers, a new list must be generated. Lists can be created and viewed by navigating to the ‘Lists’ tab on the left side menu and selecting ‘Lists’.  Click the […]

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Creating and Using SmartLists in Revere Mobile

Filtered queries can be created and saved using SmartLists. This feature can be incredibly helpful in managing large lists with specific metadata parameters that may want to be used multiple times. This article covers how to create a SmartList and apply it to a Broadcast. Begin by selecting ‘Lists’ > ‘SmartLists’ from the side menu: […]

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Emojis

The ability so select and utilize Emojis is available three different ways within the Revere Mobile platform: as a keyword, within a broadcast, and within a mobile flow. Please note that emojis are only able to be sent via MMS message. Please contact your Revolution Messaging Client Representative if you have questions regarding MMS messages and […]

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Using a Keyword to initiate a Calling Action

This article outlines how to initiate a calling flow by texting a keyword into a shortcode. Requirements: Revere Calling enabled Revere Mobile enabled Calling flow with active hotline Mobile flow with double opt in Triggering a calling flow utilizes a microservice, a piece of software that ties two services together. In this case, Revere Mobile and […]

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Special Characters

When sending a text message through Revere Mobile, certain considerations need to be made based on the length of the message and the characters that are included with in the message itself.  A message status will appear below an SMS/MMS message with a remaining character count, as well as any warnings or notices based on […]

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Setting Up an RSVP Keyword

A common use of mobile messaging is to provide a keyword that subscribers and supporters can use to RSVP to an event, or a specific group within an existing mobile list (for example, volunteers, or members with a specific employer). Let’s say we want to have supporters text AUGUST to RSVP to our August 1 […]

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Broadcasting: Link Previews on Android and iOS devices

Link display will vary based on operating system and device type. This article serves as a guide to best practices for link preview or concealment, but does not guarantee the same experience for all message recipients. It is recommended to send test messages to a variety of devices prior to broadcast to ensure the best […]

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MMS Best Practices

This article is to assist users in optimizing MMS messages for the best user experience. Static Images: It is recommended that image files be under 850k. In general, the larger the file, the longer the delay in message delivery. Messages over 2mb will not be sent.  Optimal image size is 1080w x 1920h. Do not place […]

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Broadcasts: Filters and Smartlists

Filtering is the process to segment lists to send a message to a focused group of subscribers or export data. This process is based on metadata attached to list subscribers. Filtering a List to Send a Broadcast Message From the “Schedule Broadcast” screen, first select the campaign, list and click the “+” icon. The list will […]

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