Reporting: Generator

Under the Reporting tab, click on Generator to create reports. Click on the Report type drop down menu to select which type of report you would like to generate. In Display type you can view on screen (Inline) or and download (Export). Click the blue “Generate New Report” button to create. Message Details Reports Message Totals […]

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Inbox: Manage & Reply to Incoming Messages

The inbox is where you will see any incoming messages (messages sent to the platform from your subscribers) that are not part of a mobile flow (keywords, collect metadata, five-digit zip codes, etc.) Click on the Inbox tab or click on the red number next to Inbox at the top of the page to get to […]

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Broadcasts: Scheduled Broadcasts

Viewing Scheduled Broadcasts: There are two ways you can see your scheduled broadcasts. 1) Click on the Broadcasts button on the left after you schedule a message. The Broadcasts page will show you when and where your message is going, how many recipients, and a preview of your message. If you want to learn more about […]

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Creating an Upload Ticket (RM Staff Only)

Every upload must be documented in a support ticket, whether you complete the upload yourself or request an upload. Uploads will be completed as soon as possible but within 24 hours of receiving the properly-formatted file and required information. Start your ticket by forwarding any email thread with the client to vip@revolutionmessaging.com Subject line should include “#upload#” if […]

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Lists: Upload Request Guidelines

If you have a list of subscribers and would like us to upload it to Revere Mobile for you, please follow these guidelines to ensure a smooth, quick process. What we need from you: The exact name (spelling and case-sensitive) of the list to which the subscribers should be uploaded. Your exact username Your exact […]

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A|B Testing with SMS and/or MMS

Testing your message strategy is as important as it is with email and any other form of communication. Here’s how to set up a proper A|B (or A|B|C|D|E even) test. Outline of a Test Before delving into the details, here’s a brief outline of your steps. Structure the test in your mind before even getting […]

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Metadata Field Scope

System Fields: msisdn & areacode System fields are ones that Mobile uses internally to do its job; they are also accessible to you but are a little more technical. msisdn is the industry term for “phone number.” You can use this field to send to just one number, or to send to a filter that […]

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